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A SACWIS password can be changed in either of two ways:
Change password is used when you know your current SACWIS password, but want to change it to a new value.
Reset password is used when you do NOT know (forgot) your current SACWIS password.
See the attached document for specific instructions on how to change and/or reset your SACWIS password.
Also attached is a Captivate self-guided help video that describes how to log in to SACWIS and change your password.