Completing a Screen Print

HOW TO DO A SCREEN PRINT OR SCREEN CAPTURE

When submitted a problem report, it is often helpful to include an image of what you encounter on the screen.  Follow these steps to capture that image.  

  1. To copy the entire screen, press PRINT SCRN (to copy just the active window, press ALT+PRINT SCRN).
  2. Open Microsoft Word (or other word processing program).
  3. Open a new document.
  4. Paste (CTRL+V) the stored image in the document (the screen shot will appear).
  5. Add text to the document, if required.
  6. Save the file.
  7. Be sure to name the file something that you will recognize as the screen print.

Alternatively, you may paste the image directly into an e-mail or as part of an existing document.